Delivery

We offer two delivery options for mainland UK customers (excluding Scottish Highlands):

- Standard Delivery Under £30: £4.00 Inc. VAT - delivery of in-stock items within 3-5 working days.

Standard Delivery Over £30: Free of Charge - delivery of in-stock items within 3-5 working days.

- Priority Delivery (regardless of value): £4.99 Inc. VAT - delivery of in-stock items in 1-2 working days (when ordered before 2pm).

- Zone B Destinations - Postage to N.I/Isle Of Man/Isle of Wight and rural areas of Scotland/Wales will be charged £9.59 for delivery.


Please note, an order placed on a Friday after 2pm with the priority delivery option will not be dispatched until Monday for Delivery Tuesday/Wednesday. We do not operate on weekends at present, therefore, our working days consist of Monday-Friday.

Damaged items or discrepancies with deliveries must be reported to us within 7 days or receipt. Otherwise, the order will be complete.

All delivery services available to you will be shown in the checkout.

At present, we are unable to take orders for international customers through the Powertoolmate website, but aim to provide this facility shortly.



Damaged items or discrepancies with deliveries must be reported within 10 days from the date of shipping.

For damages we require you to:

- Retain packaging so that it can be inspected by the carrier company if needed.
- Take pictures to show; the parcel with the label clearly showing, include the nature of the damage and the packaging.


Any shortages/non-receipt of goods need to be reported within 10 days from date of dispatch.

The carrier company require you to:

- Fill in a 'Denial of Receipt' letter which we can email or send in the post. Failure to return the 'Denial of Receipt' letter, within the specified time frame, may mean the claim lapses.